Frequently asked questions

Clear answers before you visit.

Practical information about appointments, services, emergencies, insurance and what to expect at Smile Arc Dental Clinic.

Gentle, comfort-led care Clear treatment plans Insurance guidance

Modern Smile Arc dental operatory with treatment chair and equipment

Inside Smile Arc

The clinic is at M858+QR, 4th Floor, Lalitpur 44700, Nepal. Use the Google Maps link on the Contact page for current directions.

Opening hours are Sunday–Friday, 10:00 AM–6:00 PM. Call reception to confirm availability and holiday changes.

Call +977 976-5000886 or use the appointment request form. Reception will help select the appropriate visit type.

Urgent concerns are triaged according to symptoms and availability. Call early and describe pain, swelling, trauma, bleeding or recent treatment.

Yes, the service information includes age-appropriate preventive and dental care for children. Suitability and visit pacing depend on age, symptoms and cooperation.

Orthodontic assessment is available. The suitable appliance depends on diagnosis, movement required, oral health and ability to follow care instructions.

No. Bone, gum health, medical history, habits and the treatment site must be assessed before an implant can be recommended.

No clinic can responsibly guarantee a completely painless experience. Smile Arc uses comfort-led pacing, explanation and appropriate anaesthesia where indicated.

Provider participation and benefits change. Contact reception and your insurer before treatment to confirm current coverage, exclusions and claim requirements.

Bring relevant medical information, medication details, previous dental records or imaging if available, and insurance documents if you plan to request coverage.

Only consented, clinically relevant examples should be shown. Ask the team whether approved examples related to your concern are available during consultation.

Tell reception and the clinician. Extra explanation, slower pacing and agreed signals can help make the appointment more manageable.

Appointments in Lalitpur

Still have a question?

Call or request an appointment. We will help you choose the right visit and explain what to bring.

Gentle visits Clear costs Sunday–Friday care