Insurance & payment

Fewer surprises. Clearer financial conversations.

Coverage and payment arrangements should be confirmed before treatment so you can make an informed decision.

Gentle, comfort-led care Clear treatment plans Insurance guidance

Smile Arc reception desk and clinic entrance in Lalitpur

Inside Smile Arc

Before your appointment

Confirm benefits directly—not by assumption.

Dental insurance policies vary in covered services, annual limits, waiting periods, exclusions, pre-authorization rules and claim processes. Participation can also change. Smile Arc therefore does not publish an unverified insurer logo list or promise that a procedure will be reimbursed.

Contact reception with the insurer name, policy or membership details and the treatment you are considering. The clinic can explain what information it can provide, while your insurer remains the authoritative source for benefit decisions. Approval for one service does not automatically mean every related procedure is covered.

If a written treatment plan or estimate is available, use it when speaking with the insurer. Ask about deductibles, co-payment, reimbursement method, documentation requirements and whether pre-authorization is needed. Keep copies of correspondence and remember that an estimate is not a guarantee of payment.

Bring or confirm

A useful coverage checklist

• Insurer and policy name
• Membership or policy number
• Photo identification if required
• Referral or authorization documents
• Claim form or digital process details
• Coverage limits and exclusions

Payment planning

Ask reception about currently available methods.

Payment methods can change, so confirm accepted options before your visit rather than relying on a logo or old screenshot.

Ask for the planned fees and which additional findings could change the total.

Check current card, digital payment, bank transfer or other arrangements with reception.

Multi-stage care may involve separate appointments, payments and insurer decisions.

Coverage questions

Insurance & payment FAQ

Confirm policy-specific answers with the insurer and clinic before treatment.

No. The insurer determines benefits under the policy. Any clinic estimate or assistance is not a guarantee of reimbursement.

A diagnosis may reveal needs that were not visible beforehand. Ask for updated costs and coverage confirmation before additional non-urgent care.

Contact reception for current arrangements. Availability, eligibility and terms should be confirmed directly and documented before treatment.

Appointments in Lalitpur

Confirm coverage before your appointment

Call or request an appointment. We will help you choose the right visit and explain what to bring.

Gentle visits Clear costs Sunday–Friday care