Privacy policy

Clear information about how appointment and website data is handled.

This policy explains the information Smile Arc collects through this website, why it is used, and how to contact the clinic about a privacy concern.

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Last updated: 30 July 2026

Website and appointment-request privacy

Smile Arc Dental Clinic collects only the information needed to respond to appointment requests, communicate about care, operate this website and meet applicable record-keeping responsibilities.

Submitting the appointment form does not create a clinician-patient relationship and should not be used for emergencies or time-critical medical advice.

The appointment form may collect your name, phone number, email address, preferred service, preferred clinician, requested date and time, patient status, insurance provider and message. Please do not include unnecessary sensitive medical details in the free-text message.

The clinic uses submitted information to review the request, contact you, coordinate an appointment, understand the requested service and maintain an administrative record of the request.

Appointment requests are stored in the protected WordPress administration area and may also be sent to the clinic administration email address. Access should be limited to authorized clinic staff and service providers who need it for site operation.

This site may link to Google Maps, Google reviews, WhatsApp and TikTok. Those services operate under their own privacy policies. The website may use essential WordPress cookies required for administration, security or form protection.

Contact the clinic to request correction or deletion of website appointment-request information where appropriate. Clinical records may be subject to different professional or legal retention requirements.

Privacy questions can be raised by calling +977 976-5000886 or visiting Smile Arc Dental Clinic, M858+QR, 4th Floor, Lalitpur 44700, Nepal.

Need help with your data?

Contact the clinic directly for access, correction or deletion questions related to a website appointment request.